top of page

Privacy Policy

Our Privacy Policy 
 

Housetight is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or our property maintenance services.


1. Who We Are
 

Housetight is a property maintenance and handyman service operating in Scotland.
If you have any questions about this policy or how we handle your data, you can contact us using the details on our website.


2. Information We Collect
 

We may collect and process the following information:

  • Name

  • Address of the property requiring work

  • Email address

  • Telephone number

  • Details about the work you request

  • Any other information you choose to provide when contacting us
     

We collect this information when you:

  • Fill in a contact form

  • Request a quote

  • Book a job

  • Communicate with us by phone, email, or website
     

3. How We Use Your Information
 

We use your information to:

  • Respond to enquiries and provide quotes

  • Carry out and manage property maintenance work

  • Communicate with you about appointments, invoices, and services

  • Keep internal records

  • Improve our services and website

We only use your data where we have a lawful basis to do so, such as fulfilling a contract or responding to a legitimate enquiry.


4. Sharing Your Information
 

We do not sell your personal data. We may share information only when necessary, for example:

  • With trusted tradespeople or subcontractors involved in your job

  • With accountants or legal advisers for business purposes

  • Where required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.


5. Data Security
 

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
 

6. How Long We Keep Your Data
 

We only keep personal data for as long as necessary for the purposes it was collected, including legal, accounting, or insurance requirements.
 

7. Your Rights
 

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Request data portability

You can exercise these rights by contacting us.


8. Cookies
 

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.


9. Changes to This Policy
 

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact Housetight via the contact details on our website.

If you like, next we can:

  • Add your full business address and email

  • Add a short cookie banner text for Wix

  • Make a matching Terms & Conditions page for landlords and homeowners

bottom of page